Ventra · clear information

Contact

Questions about matching, Application Prep Pack, payments, or your data? Get in touch.

Support

For help with grant matching, Application Prep Pack, payment issues, or account questions, email us at support@ventraonline.uk.

We aim to respond to support enquiries within two working days. If your enquiry relates to a specific grant, please include the scheme name so we can help more quickly.

Direct enquiry

Send the details once and they will reach the right Ventra support queue.

Usually answered within two working days.

Operator

Ventra is operated by Ventra, an independent UK research and matching platform. We are not affiliated with any government department or funding body.

Privacy and data requests

To exercise your data protection rights — including access, correction, or deletion — email support@ventraonline.uk with the subject line “Data request”. See our Privacy Policy for details.

Feedback

We welcome feedback on match quality, missing schemes, or product improvements. Send suggestions to support@ventraonline.uk.